COVID-19 Risk Management Guidance


Appendix Three: The SA Government COVID-Safe Plan

The text in this section, regarding your obligations under the SA Government COVID-Safe Plan, is taken directly from the form available on the SA Government Website at 3 October 2020. We recommend you check the current plan online in case it changes.

As it is necessary to start completing the form to see this information on the government website, we have reproduced it here so that you can see the information it contains before you begin.

To complete and submit the form, you must:

  • check a box in the section marked OBLIGATIONS that indicates you understand that these are legal obligations and agree to comply or face a fine.
  • Check a box in the section marked RECOMMENDATIONS that indicates you understand that these are legal recommendations and will implement to the extent possible to ensure your operations are safe.

General obligations – density

  • The maximum number of members of the public per separate room or outdoor area must not exceed 1 person per 2 square metres of publicly accessible space. Note: this requirement does not apply to movable places.
  • To be considered a separate room, a space must be enclosed by a ceiling, and substantially enclosed by floor to ceiling walls, regardless of whether the ceiling or walls or any part of them are permanent or temporary.

General obligations – distancing

You must have measures in place to maintain and encourage others to maintain the physical distancing principle of at least 1.5 metres separation. This includes:

  • Between groups within each room
  • At entry and exit points
  • This does not apply to those who attend as a group, such as members of the same household, family or people who otherwise regularly associate with each other.
  • For larger venues, complying with this requirement means that you will need to have crowd control measures in place, including in relation to queuing.

General obligations - COVID-Safe Plan

  • A COVID-Safe Plan must be submitted by all individuals or organisations that own, operate or host Defined Public Activities as outlined by the Emergency Management (Public Activities) (COVID-19) Direction. 
  • This includes most venues/facilities that were previously directed to close by Emergency Management Directions. 
  • The form must be produced on request from an authorised officer.

General obligations - capacity limits

  • No more than 1,000 people are allowed on site at any one time. To be allowed to have more than 1,000 people on-site, you will need to prepare a dedicated COVID Management Plan and have this approved by SA Health.

General obligations - COVID Marshals (if relevant)

  • Any business or activity that requires a COVID Management Plan to be allowed to operate, must also have at least one dedicated COVID Marshal on site at all times while operating/open to the public.
  • Visit for more information on when a COVID Management Plan is required.
  • This means a dedicated staff member who is 18 or older, has completed training as prescribed by SA Health, who is clearly identifiable as a COVID Marshal, and whose duty is to supervise and ensure that all people onsite comply with the COVID Management Plan, including distancing, density, hygiene and cleaning, infection control, venue layout, ensuring stock of items like sanitiser, and other requirements as relevant (such as keeping attendance records).
  • If you operate 24/7 with staff not always onsite, you only need to have a COVID Marshal onsite at all times of high patronage.
  • If you reasonably expect 200 people or more to be onsite at the same time, the COVID Marshal may not have any other duties than being a COVID Marshal.
  • The owner, operator or person who is effectively in charge of a business or activity is responsible for ensuring that a COVID Marshal is in place.
  • They must also keep records of completion of Marshals' training, and provide these records to an authorised officer on request.
  • If your premises are used by different people or organisations, it is the responsibility of the owner or person with care/control/management of your premises to ensure that it is supervised by a COVID Marshal, if and when required.
  • This will be the case when your premises are used by people conducting prescribed operations.
  • In this case, you do not have to supply the COVID Marshal, but you must ensure the person conducting the prescribed operations supplies a COVID Marshal. You can determine how this is done - for example, you can include in the hiring terms and conditions that the hirer must have a COVID Marshal.
  • Prescribed operations include: onsite purchase and consumption of food or beverages; sports clubs, religious or faith-based ceremonies other than weddings and funerals, swimming pools used by the public, gyms and fitness centres, any activity that requires a COVID Management Plan, supermarkets, hardware stores, distribution centres and associated transport operations.

Indoor public meetings – attendance records

  • You must keep an attendance record, including the name, phone number or email address, and date and time of people attending your indoor public meeting or similar activity.
  • This attendance record must be provided for inspection when requested by an authorised officer.
  • This attendance record may only be used for the purpose of contact tracing in relation to COVID-19.

Physical distancing

  • Consider venue layout and move tables and seating to comply with physical distancing (1.5m separation) and density requirements (1 person per 2 square metres).
  • Dedicate separate bathroom facilities for each separate room or area of a venue, where possible. Install signage to make members of the public aware of which bathroom to use.
  • Dedicate separate entry and exit doors from separate rooms, and pathways to encourage “one-way traffic” where possible.
  • Minimise mixing between separate rooms or groups of people as much as possible.
  • Display signage at the venue entrance to instruct members of the public (and staff) not to enter if they are unwell or have COVID-19 symptoms.
  • Encourage contactless payments to be used where possible.
  • Encourage online bookings, reservations and pre-ordering where practical.
  • Consider using physical barriers, such as plexiglass screens, in areas that involve high volume interactions (e.g. point of sale).
  • Consider placing floor or wall markings or signs to identify 1.5 metres distance between people, particularly for queues and waiting areas.
  • Monitor compliance with physical distancing requirements, with particular regard to areas where members of the public might congregate.
  • Consider limiting the duration of the activity to 2 hours or less where possible.
  • Encourage and support downloading of COVID-Safe App.


  • Conduct frequent environmental cleaning and disinfection especially of touch-points (door handles, push plates including bathroom, EFTPOS facilities, counters, table tops, backs of chairs, food preparation areas etc).
  • Refer to SA Health and the Australian Government's online COVID-19 cleaning guidelines and factsheets for detailed information on how to undertake effective cleaning and disinfection, including the products and methods to use.
  • Frequency of cleaning will be determined by the turn-over of patrons – the more patrons over a period of time, the more cleaning required.
  • Clean bathrooms more frequently than lower traffic areas, especially taps, door handles and other frequently touched points.
  • Provide hand sanitiser on entry and exit of the premises.
  • Consider installing signage on hand hygiene and cough etiquette.
  • Ensure bathrooms have soap and running water for handwashing.
  • Hand drying facilities must be made available. Provide disposable paper towels or hand dryers only. Cloth towels should only be provided if they are for single use.
  • Consider keeping communal showers closed where possible, however, if used, maintain 1.5 metres distance between people.
  • Communal toilets and change rooms can now be used. Physical distancing should be observed in change rooms.


  • Staff must stay home if they are sick, and go home immediately if they become unwell. Unwell staff with COVID-19 compatible symptoms should be tested for COVID-19 and remain in isolation until they receive a result. They can return to work once a test is negative and their acute symptoms have resolved.
  • Minimise unnecessary contact between staff. Consider dividing staff into fixed teams or shifts that do not cross over to reduce the risk of transmission.
  • Consider how you will minimise contact between staff and site visitors such as delivery personnel.
  • Consider if staff need any additional training to be able to implement your COVID-Safe Plan.

Ready for business

  • Print or download your COVID-Safe Plan.
  • Print and display SA Health COVID-Safe materials (such as signage/posters on hygiene, physical distancing).
  • Check the condition of equipment and facilities to ensure they are fully functioning, such as gas, electricity, toilets.
  • If relevant, check food and beverages have not been contaminated or are now out of date.
  • Ensure all staff are aware of this plan and the requirements that are relevant to them.
  • Review obligations under existing legislation which will continue to apply.
  • Check that COVID-19 safety measures are risk assessed to ensure that any newly implemented measures do not create new safety or security risks.

Response planning

  • Ensure you and your staff have a basic understanding of how to respond to a case of COVID-19 at the workplace.
  • A step-by-step summary of actions to take is:
    1. Keep others away from the confirmed or suspected case. Talk to and assess the person concerned; if they need urgent medical help, call 000 immediately.
    2. If the person is at your premises when symptoms emerge, assess the situation and risks. Talk to the person about your concerns and next steps. Seek government health advice.
    3. If well enough, ask the person to go home, seek medical advice and testing for COVID-19, and self-quarantine until a result is returned. Ensure the person has safe transport to get home; if not, you may need to arrange for a taxi.
    4. Close the premises, ask all patrons and unnecessary staff to leave and arrange for a full environmental and disinfection clean. Open doors and windows to increase airflow.
    5. Notify SA Health via so that they can trace any contacts of this person and contain the spread. SA Health may ask for any attendance records you may have kept to assist with this.
    6. SA Health will assess whether other staff, patrons or contractors may have been exposed to COVID-19, and direct them to self-quarantine at home. Note: this may include your staff; as such, it is recommended to have contingency plans in place.
  • Regularly review your COVID-Safe Plan. Update it if needed, for example if your place of doing business or the services you offer change.

COVID Marshals

  • COVID Marshal training courses prescribed by SA Health will be made available online at no cost
  • Owners, operators or people effectively in charge of a business or activity are legally responsible for the overall compliance with their COVID-Safe Plan or COVID Management Plan. This includes responsibility for their COVID Marshal(s) and other staff.
  • COVID Marshals are not legally responsible for a venue's overall compliance or for the behaviour of individual patrons. Instead, they have a duty to their employer/person in charge of the activity to perform their role as COVID Marshal to the best of their abilities.
  • COVID Marshals must be familiar with their business or activity's COVID-Safe or COVID Management Plan. Owners, operators or people effectively in charge of a business or activity should provide a copy of their Plan to their COVID Marshal(s) and discuss the Plan and its implementation with them. This gives COVID Marshals the information they need to take reasonable action to ensure staff, patrons and other people comply with the Plan and the rules and restrictions in it.
  • Beyond the mandatory requirements around age and training, it is recommended that people nominated as COVID Marshals have good customer service, people and communication skills, a solid knowledge of the business or activity's operations, and sufficient experience and authority among staff to supervise and give limited directions.

Indoor public meetings – physical distancing (recommendations)

  • Establish seating arrangements to ensure physical distancing.
  • Choirs and other singing groups must be physically distanced as much as possible (because of increased droplet spread during these activities).
  • Remove shared water stations.
  • Consider limiting the duration of events to no more than 2 hours.

Indoor public meetings – hygiene (recommendations)

  • Avoid using shared plates of food, including by participants.
  • Advise participants to bring their own equipment where practical.
  • Any shared equipment should be cleaned between use.

Produced by the Adelaide Choral Network with financial assistance from Arts South Australia and the City of Adelaide, our Adelaide Year of the Choir Partner


The content of "How Can We Keep From Singing: COVID-19 Risk Management Guidance for South Australian Group Singing" is provided for information purposes only. While care has been taken that the material contained is accurate and up-to-date at the time of publication, the information is provided on the basis that all persons having access to this Guidance will assume responsibility for assessing the relevance, completeness, currency and accuracy of its content and for the application of any information to their own particular circumstances. The subject matter of the report is in a dynamic field of rapidly changing conditions and increasing knowledge. Adelaide Choral Network disclaim any liability for any loss or damage arising from reliance on any information contained in it (or any use of such information) which is provided in this Guidance or incorporated into it by reference.

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